NC State’s Office of Information Technology (OIT) provides campus-wide computing, information, communication and collaboration services in support of the university’s academic and administrative goals.
To provide nimble, effective, efficient and collaborative IT services, solutions and strategies in a timely and helpful manner that assist the university, state and nation in achieving their strategic goals.
Be the IT organization that people seek out as a partner for providing visionary strategies, creative solutions, objective information, and effective and efficient services in order to help them achieve their mission and goals.
Our Commitment to Diversity, Equity and Inclusion
OIT is committed to creating and fostering an inclusive, equitable and welcoming environment built on a foundation of mutual respect where all are treated fairly and with dignity. Our diversity enhances OIT’s collective ability to serve our university and community, making us greater than the sum of our parts. With this understanding, we strive to continually identify and eliminate barriers that prevent the full participation of some groups or individuals. We seek to broaden our knowledge and appreciation of the differences and similarities that make each member of the OIT team valuable. See OIT’s Diversity, Equity and Inclusion Resource Portal.
OIT has a staff of 288 employees in seven units:
- Business Services
Budget management, accounting, procurement, human resources, and asset management
- Communication Technologies
Campus data network, infrastructure design and installation, data center management, firewalls, unified communications, telephone, campus operators, and video services
- Enterprise Application Services
Advancement, business intelligence, application configuration management, finance, human resources, identity and access management, MyPack Portal, database administration, non-credit, research administration and student information systems
- Outreach, Communications and Consulting
Training and outreach, communications, IT accessibility, mobile and web application development, Google Workspace, WolfBytes Radio and TV, and media production
- Security and Compliance
Business capability and process automation, cybersecurity strategy and roadmap, IT business continuity and disaster recovery, portfolio and project management, secure computing, security consulting and education, security incident response and investigation, security policy and compliance, and software licensing
- Shared Services
Virtual Computing Lab, High-Performance Computing, research IT, middleware and application integration, storage, file services and backup, directory services, and deployment of infrastructure and core services
- Technology Support Services
NC State Help Desk, Walk-in Center, ResNet, ClassTech, OIT Managed Desktop, ServiceNow, hosted services, IT service management tools and support, student computing services, SURE service for secure research workstations, and desktop and end-user support
OIT’s budget for the fiscal year 2021-22 was $68 million, with personnel accounting for 55 percent and operating cost accounting for 45 percent. The budget included carryforward funds from last year and one-time funding from the university. OIT received $5 million in one-time funds for cybersecurity, infrastructure refresh, data center co-location, and the Enterprise Research Administration (ERA) system implementation.