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About OIT

Serving the Wolfpack community drives James Glover and other OIT employees to achieve our organization's mission and vision.

NC State’s Office of Information Technology (OIT) provides campus-wide computing, information, communication and collaboration services in support of the university’s academic and administrative goals.

Our Mission

To provide nimble, effective, efficient and collaborative IT services, solutions and strategies in a timely and helpful manner that assist the university, state and nation in achieving their strategic goals.

Our Vision

Be the IT organization that people seek out as a partner for providing visionary strategies, creative solutions, objective information, and effective and efficient services in order to help them achieve their mission and goals.

Our Commitment to Diversity, Equity and Inclusion

We are committed to creating and fostering an inclusive, equitable and welcoming environment built on a foundation of mutual respect where all are treated fairly and with dignity. Our diversity enhances OIT’s collective ability to serve our university and community, making us greater than the sum of our parts. With this understanding, we strive to continually identify and eliminate barriers that prevent the full participation of some groups or individuals. We seek to broaden our knowledge and appreciation of the differences and similarities that make each member of the OIT team valuable. See OIT’s Diversity, Equity and Inclusion Resource Portal.

Our Units

We have a staff of 303 employees in seven units:

  • Business Services
    Services include budget management, accounting, procurement, human resources and asset management.
  • Communication Technologies
    Services include campus data network, infrastructure design and installation, data center management, firewalls, unified communications, telephony and campus operators.
  • Enterprise Application Services
    Services include advancement, business intelligence, application configuration management, finance, human resources, identity and access management, MyPack Portal, database administration, non-credit, research administration and student information systems.
  • Outreach, Communications and Consulting
    Services include training and outreach, communications, IT accessibility, website content management, business capability and process automation, IT business continuity and disaster recovery, portfolio and project management, Google Workspace, PackTV, WolfBytes Radio and TV, and media production.
  • Security and Compliance
    Services include cybersecurity strategy and roadmap, secure computing, security consulting and education, security incident response and investigation, security policy and compliance, and vendor risk and licensing management.
  • Shared Services
    Services include the Virtual Computing Lab, High-Performance Computing, research IT, middleware and application integration, storage, file services and backup, directory services and deployment of infrastructure and core services.
  • Technology Support Services
    Services include the NC State Help Desk, the OIT Walk-in Center, ResNet, ClassTech, OIT Managed Desktop, ServiceNow, hosted services, IT service management tools and support, student computing services, desktop and end-user support, and the Secure University Research Environment (SURE) service for secure research workstations.

Our Budget

Our 2023-2024 fiscal year budget was $78 million, with personnel accounting for 55 percent and operating costs accounting for 45 percent. The budget included carry-forward funds from last year and one-time funding from the university totaling $8,597,868. OIT received one-time funds for Crowdstrike Endpoint Protection license, research storage, classroom technology for the James B. Hunt Jr. Library, National Institute of Standards and Technology (NIST) 800-171 compliance, software and infrastructure server refresh.