Our Mission

To provide nimble, effective, efficient and collaborative IT services, solutions and strategies in a timely and helpful manner that assist the university, state and nation in achieving their strategic goals.

Our Vision

Be the IT organization that people seek out as a partner for providing visionary strategies, creative solutions, objective information and effective and efficient services in order to help them achieve their mission and goals.

Our Committment to Equality, Belonging and Well-being

We are committed to creating and fostering a welcoming environment built on a foundation of mutual respect where all are treated fairly and with dignity. Our variety of lived experiences enhances OIT’s collective ability to serve our university and community, making us greater than the sum of our parts. With this understanding, we strive to continually identify and eliminate barriers that prevent the full participation of some groups or individuals. We seek to broaden our knowledge and appreciation of the differences and similarities that make each member of the OIT team valuable.

Our Units

We have a staff of 290 employees in eight units. OIT partners with and coordinates with IT personnel from many entities on campus, such as colleges, departments, centers and other units.

Business Services

Services include budget management, accounting, procurement, human resources and asset management.

Communication Technologies

Services include campus data network, infrastructure design and installation, data center management, firewalls, unified communications, telephony and campus operators.

Enterprise Application Services

Services include advancement, business intelligence, application configuration management, finance, human resources, identity and access management, MyPack Portal, database administration, non-credit, research administration and student information systems.

Outreach, Communications and Consulting

Services include training and outreach, communications, IT accessibility, website content management, business capability and process automation, IT business continuity and disaster recovery, portfolio and project management, Google Workspace, WolfBytes Radio and TV, and media production.

Research Computing and Data

Services include High Performance Computing (HPC), research facilitation, and data storage and management. RCD also facilitates connections for related areas, such as compliant environments, hosted systems, scientific computing for education and purchases of CPU or GPU servers.

Security and Compliance

Services include cybersecurity strategy and roadmap, secure computing, security consulting and education, security incident response and investigation, security policy and compliance, and vendor risk and licensing management.

Shared Services

Services include a variety of enterprise-level infrastructure and middleware services to the campus community. This includes identity and access management, web services, virtual computing, hosted server and application services, and Windows services.

Technology Support Services

Services include the NC State Help Desk, the OIT Walk-in Center, ResNet, ClassTech, OIT Managed Desktop, ServiceNow, hosted services, IT service management tools and support, student computing services, desktop and end-user support.

Our Budget

Our 2025-2026 fiscal year budget was $82.5 million, with personnel accounting for 54 percent and operating costs accounting for 46 percent. The budget included carry-forward funds from last year and one-time funding from the university totaling $5.3 million. One-time funds were provided for storage, enterprise storage, HPC equipment, SURE licenses and computing, wireless and campus software licenses.